SIMS Support Officer
Overview
Salary: Please contact us
Employment: Permanent
Job description
Are you a school receptionist, Administrator or Support with vast experience using Sims. Could you support others in a similar role? We are looking for a SIMS expert to support users, deliver training and manage updates. You will ensure a seamless experience for SIMS users delivering excellent customer service and providing advice.
IntaPeople have partnered up with a leading technology company, who provide exceptional IT support to the educational sector throughout the UK. They are looking to recruit a SIMS Support Officer on a permanent basis on a hybrid model, based out of Doncaster.
What you will be doing
- Providing Support on SIMS for multiple customers via telephone and email
- Delivering superior training to clients and colleagues on SIMS software
- Maintaining client infrastructure, including the SIMS and SQL environments, from both an on-prem and cloud perspective
- Liaising with 3rd parties for issues that require a more complex resolution.
The experience you'll bring to the team
- Experience within an educational environment
- Previous knowledge of SIMS or similar
- End-user experience of school management software is advantageous
What you will Receive
- £30,000 - £35,000 salary
- Hybrid working (2-3 days from home)
- 25 days holiday + Bank Holidays
- Excellent opportunities for progression
- Investment into recognised training courses and certifications
- Personal Development days
Sound like the next opportunity for you. Apply now to be considered, or you can call/email Caitlin on 02920252500 / c.coles@intapeople.com