Service Transition Analyst

Are you looking for a service transition role where you will be involved in writing processes and the implementation of them? IntaPeople is working with a Swansea-based tech company to expand the delivery team which is brand new so it can be shaped with plenty of support in the existing team too.  They really have a great dynamic so you will be joining a nurturing and friendly culture.

About you

• We’re looking for strong communication skills with the ability to explain technical terms to non-technical people in a way they will understand; so for example, speaking in business language to stakeholders etc
• You will work in a team of 5 to bring in new services to the company, so a background in service introduction and/or service implementation is required.
• We are looking for someone who can deliver a message in a calm way whilst being pragmatic and a good personality fit to their dynamic culture.
• You’ll be a self-starter, proactive, inquisitive and driven.

About the role:

• Following ITIL framework (Version 3 or 4)
• Change & Release
• Understanding the business and ensuring the teams are all kept up to date 
• This is a Hybrid role - 3 days in the office, 2 days at home.

About the benefits:

• 25 days holiday, plus 8 public holidays
• Company pension scheme
• Annual pay reviews
• 12% Bonus
• Free on-site parking
• Development opportunities and additional training

What next?

‘Apply Now’ to be considered or contact Kim for a confidential chat on k.gibbons@intapeople.com