Quality Assurance Technician/Coordinator

  • Reference IP31008-RA-TB
  • Salary £25,000 - £30,000
  • Location Newport
  • Job type Permanent

A leading manufacturer in the Chepstow area are actively looking for an experienced Quality Assurance Technician/Coordinator to join their team. The successful Quality Assurance Technician/Coordinator will be responsible for coordinating NCR, CAPA, complaint and supplier improvement activities, ensuring that actions are implemented and monitoring and tracking tools are up to date. You will also be training others in the quality management system and problem-solving techniques, ensuring root cause and corrective actions are appropriate.
On offer is a highly competitive salary and benefits as well as the opportunity to work on genuinely innovative products within a rapidly growing company who can offer career progression, training and development opportunities for the right candidate.

Key tasks for the position holder:

Coordinate the timely closure of Corrective and preventive action (CAPA) activities, helping to plan the identification of suitable corrective and preventative actions
Support complaint handling activities
Monitor complaints to closure
Support Non-conformance reports (NCR) activities in co-ordination with other teams
Support Quality Management System (QMS) training activities to ensure that QMS training is implemented and effective and performed in a timely manner.
Liaise with other teams to ensure that supplier reviews are performed in accordance with planned requirements.
Promote quality values throughout the organisation
Provide regulatory and quality training to others where appropriate


Track record with CAPA
Experience with QMS related activities
Excellent problem-solving skills
Good communication and interpersonal skills
Strong attention to detail

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