2nd Line Infrastructure Analyst

  • Reference IP30916-PD
  • Salary £25,000 - £27,000
  • Location Newport
  • Job type Permanent

2nd Line Infrastructure Analyst
£25000 - 27000 p/year & up to 30 days annual leave (plus bank holidays), and excellent pension options.

Wintel, Automation, Networking, Virtualization, BAU, Applications, VMWare, Windows Server 2012R / 2016, Hypervisors, SANs, Networking, Wintel, Unix, OS

We are urgently seeking a strong technical all-rounder to help grow and support our client’s systems. You will be working closely with the Helpdesk, 3rd Line Infrastructure Engineers and the Applications team, supporting them with your Networking, Virtualization, Wintel, Automation skills (and many more that you can develop / improve upon on the job).

As a Second Line Infrastructure enthusiast, you'll be dealing with issues on VMware, Networking, Windows server 2012R2 and 2016. Liaising with the site engineers who are out and about delivering front line solutions and fixes.

You’ll have the opportunity to manage your own work flow, help train and improve the helpdesk first time fix rate. You’ll receive recognition for success and hard work while enjoying the freedom of a fully kitted out Development and testing lab. Want to learn more on Cisco…? They can help with that. How about building your own VMWare stretch cluster? Fully fledged Windows server 2016-19 domain with nano servers? If you can think it, you can build it in their lab.

They nurture and support independent learning. Everyone that has the interest to improve and grow will be welcomed to a team of hardcore techs that love nothing more than sharing upgrades to our home networks or bleeding edge home automation.

Wed love to hear about your awesome home projects, your experience and your plans for the future.

The role will be based in Newport but travel to other sites when appropriate will be required.

Who are we looking for?

Anyone applying for this role would already have a background in Infrastructure, Hypervisors, SANs, Networking, Wintel, Unix, OS. This is not a job for the faint of heart, you will be expected to hit the ground running as we use industry standard software and comply with best practice.

So, if you have not only the skills and experience, but also share our values, we would be interested in discussing this vacancy with you.

We feel this role should be commutable by car or train from Newport, Cardiff Bristol, Cwmbran, Rhondda, Merthyr, Barry, Bridgend, Port Talbot and Swansea.

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