This job is no longer available. Please search for new vacancies here or register an account to upload your CV.

To view more IT infrastructure jobs click here.

Support Analyst

  • Reference IP29991-AM
  • Salary £30,000
  • Location Newbury
  • Job type Permanent

Support Analyst – Newbury – up to £30,000 per annum

We’re currently on the lookout for a Support Analyst to join a client of ours based in Newbury. The company creates mobile management software to a variety of organisations and the successful candidates will join their support team to proactively maintain, upgrade and install an array of products.
As the Support Analyst you will form part of 24/7 on call rota, resolving various incidents, monitoring the company’s infrastructure and internal networks in order to adhere to strict SLA’s. This is an exciting opportunity for someone who’s passionate about IT to take ownership of the support function as well as having the chance to progress throughout your career, the sky is your limit!
As the successful candidate you will need a wide range of technical experience and be confident picking up and delivering on new projects and technologies. To be considered for the role the Operations Engineer will need to have the below experience/exposure and have the following responsibilities:
• Excellent data analysis skills
• Worked with Linux Operating Systems – preferably RedHat or CentOS
• Confident with networking technologies such as TCP/IP, HTTP, and tracert
• Provide 24/7 support for the network – on call rota
• Be logical in your approach and have the ability to prioritise workload depending on its importance

In addition to the above, if you have any experience with programming languages, SQL or ITIL then we would love to hear from you! Excellent communication skills and the ability to engage with both technical and non-technical team members within an agile environment will be vital. Please note, in ordered to be considered you must be willing to work shifts and have a flexible approach to working hours.

The company invests a lot in their employees and appreciate the work they do… they love promoting internally, so if you have your heart set on eventually becoming a DevOps Engineer or find yourself wanting to venture into the development side of things this could be a great stepping stone to do so!
To apply for this position or for more information please apply or call Andy at IntaPeople on 02920 252 500 for immediate consideration.

Sign up for industry updates