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1st/2nd Line Support

  • Reference IP29778-KG
  • Salary £20,000 - £23,000
  • Location Cardiff
  • Job type Permanent

IntaPeople are looking for a Dynamic 1st/2nd Line Support Engineer to join a Cardiff based IT Support Service Provider. You’ll be responsible for troubleshooting for a range of clients so organisational and communication skills are imperative.

You must have worked in a specific 1st/2nd Line Service Desk role before and you'll need a couple of years’ Microsoft Office experience with the ability to perform administration tasks like resetting passwords, looking at permissions, Outlook, Exchange, Active Directory etc. Any ITIL or SCCM experience would also be beneficial.

Essential:
- Command lines
- Group Policy
- Microsoft Servers 2012
- Active Directory
- UK driving licence and own vehicle

Desirable:
- Office 365

Please ‘Apply Now’ to be considered for this role or call Kim on 02920 252 500 for a confidential chat

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