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Incident Management Engineer - Cardiff

  • Reference IP28181-PD
  • Rate £300/day
  • Location Cardiff
  • Job type Contract

Major Incident Manager – Cardiff
Cardiff BAU - 3 Months Initially

£250 – 300 p/day depending on experience

We are very urgently seeking a BAU Incident Manager / Senior Analyst to join the Major Incident Management function of a large Cardiff based company.

You will help ensure the continual adoption of incident management processes and procedures but mainly assist in the management of major and critical incidents within the IT team and any 3rd party suppliers as they occur.

If you have strong Incident management experience with data quality and accuracy within the ITSM toolset relating to incident investigations we’d be really keen to hear from you if you’re available within a week or so.

The ideal experience mix includes having an ITIL V3 Foundation Certificate, previous experience of managing major incidents for a large organisation and a thorough understanding of business impact with a particular focus on minimise downtime and impact on onward customers.

A good knowledge of Microsoft Office Suite, in particular MS Excel is also pretty important.

If this sounds like you please get in touch with Dafny and apply ASAP. This is a great working environment and a good company to have on your CV. You’ll be joining a really friendly, highly valued and busy team.

We feel this role should be commutable from Cardiff, Newport, Bristol, Cwmbran, Rhondda, Merthyr, Barry, Bridgend, Port Talbot and Swansea.

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